1. Purpose
This Acceptable Use Policy ("AUP") outlines the rules for using Zentralink and its digital marketing services. All users must comply with this policy, applicable laws, and industry best practices.
2. Lawful Use
You must comply with all applicable laws when using our services, including:
- Australian Consumer Law — Honest advertising and fair trading practices.
- Privacy Act 1988 (Cth) — Protection of personal information.
- GDPR — Data protection for EU contacts.
3. Consent Requirements
You must obtain proper consent before using personal data in marketing:
- Contacts must have opted in to receive communications
- Do not use purchased, rented, or scraped contact lists
- Maintain clear records of consent
- Honour opt-out requests promptly
4. Content Requirements
All marketing content must:
- Be truthful and not misleading
- Clearly identify the sender
- Include valid contact information
- Comply with advertising standards in your jurisdiction
5. Prohibited Content
You must not use our platform to create, distribute, or promote:
- Phishing, scams, or fraudulent content
- Malware, viruses, or harmful software
- Illegal products or services
- Content that promotes violence, hatred, or discrimination
- Counterfeit or infringing goods
- Misleading health or financial claims
6. Platform Rules
- Do not attempt to circumvent rate limits or security measures
- Do not use automated tools to scrape or overload the platform
- Do not share your account credentials with unauthorised parties
- Respect intellectual property rights in all content
7. Monitoring and Enforcement
We monitor platform usage for compliance. Violations may result in:
- Warning: First-time or minor violations may receive a warning
- Suspension: Repeated or serious violations may result in temporary suspension
- Termination: Severe or repeated violations may result in permanent account termination
8. Reporting Violations
To report a violation of this policy, contact us at abuse@zentralink.com. We will investigate all reports promptly.